With expertise and intense competition becoming the norm of the day, companies are virtually left with little or no time to handle various aspects of their businesses. Hence, many are mainly dependent on outsourcing. The main reasons cited for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. Below are the frequently asked questions which illustrate the advantages of outsourcing with Silvermine Systems.

• What is Silvermine Systems all about?
• Which services are offered by Silvermine Systems?
• How Project is handled at Silvermine Systems?
• Will outsourcing to Silvermine Systems be cost effective?
• What skills and qualifications do your employees have?
• Does Silvermine Systems has sufficient infrastructure for my business processes?
• How can I make payment to Silvermine Systems?
• How is protected my data protected to Silvermine Systems?
• How do I sign-off a agreement with Silvermine Systems?

What is Silvermine Systems all about?

We are an Indian company based in Ahmedabad, India. We have been serving our clients globally since 1999. Through outsourcing at Silvermine Systems, you will be able to cutt down costs and increase productivity.

We understand your concerns about the risks involved in outsourcing. Outsourcing with Silvermine Systems offers lot of advantages that you can benefit from.

Which services are offered by Silvermine Systems?

• Call Center Services
• Data and Document Management Services
• Transciption Services
• Engineering and Architectural Services
• Healthcare Services
• Accounting and Financial Services
• Software Development
• Photo Editing Services
• Research and Analysis Services
• Creative Services
• Web Analytics Services
• Additional Services

How Project is handled at Silvermine Systems?

• Trial Period : Availing a free trial period ensures that theoutsourced vendor is capable of delivering services as per the promised criteria. Silvermine Systems provide you with a free trial period giving a change to it’s customers where they can see if our service is an excellent fit their organization.
• Project Evolution : Our outsourcing methodology assures a flawless evolution of your project offshore. Our outsourcing methodology assures a flawless evolution of your project offshore. At Silvermine Systems, we make sure your business model is lively enough to absorb any kind of change and ensure maximum project return is clearly marked while strategizing the project execution methodology,
• Project Management : Project management at Silvermine Systems is viewed as a tool that helps organisations to execute designated projects effectively and efficiently thereby helping customers to save a lot of time and money.
• Customer Relationship : Our customers feedback is valuable to us. We take care to implement them too.

Will outsourcing to Silvermine Systems be cost effective?

Silvermine Systems believes that transparency and honest assessment are key components to accomplish silvermine systems offshore engagement. Outsourcing with Silvermine Systems = Low Cost + High Quality.

What skills and qualifications do your employees have?

• All of our employees are college graduates.Well-qualified people in nearly all fields of study are valuable to the Silvermine Systems.
• For more skilled projects, our employees hold Masters Degrees . We motivate, challenge and encourage our employees to be their very best

Does Silvermine Systems has sufficient infrastructure for my business processes?

Size and Sophistication of Silvermine Systems assure that it can meet all labor and infrastructure demands. With our broadband Internet access from redundant service providers, international telecom lines and top-level data security, we provide abosutely reliable infrastructure

How can I make payment to Silvermine Systems?

We prefer payments by wire transfer or by check. We are flexible to accept payment by any other mode too.

How is protected my data protected to Silvermine Systems?

• To avoid any risk, a non-disclosure bond with our staff and a non-disclosure agreement with the client.
• At Silvermine Systems we have a Firewall/VPN (Virtual Private Network) infrastructure for security purpose.
• Systems do not have external storage devices like floppy/CD Drives/USB Ports, etc.
• All our systems and e-mails are password protected.
• We have ‘anti-virus’ software implemented at both server and client level.
• Our cabinets are fire-proof and we use an offsite storage facility to store documents.
• Only bonafide employees are allowed access into our buildings through the badge access system. We also have 24 hour armed security.
• Surveillance cameras are installed throughout the premises.

How do I sign-off a agreement with Silvermine Systems?

You have to fill up a form and fax us a signed copy. You can also send your work order as an attachment via email .